Terms and Conditions for The Coral Exchange Ltd
Effective Date: 22 August 2026
Last Updated: 22 August 2026

1. Introduction & Company Details
Welcome to The Coral Exchange Ltd (“we”, “us”, “our”, or “Company”). These Terms and Conditions govern your access to and use of our website and services, as well as any purchases made through our platform.

By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree to all of these terms, please do not use our website.

Company Legal Entity Information:

Full Legal Name: The Coral Exchange Ltd
Company Registration Number: 17178375
Jurisdiction: Registered in England & Wales
Registered Address: 1 Bennetts Close, Bletsoe, Bedford, England, MK44 1QX
Contact Email: [Insert Contact Email Address]

2. Eligibility & Website Access
By using this website, you warrant that you are at least 18 years old or, if under 18, that you are accessing the site under the supervision of a parent or guardian. You must possess the legal authority to enter into a binding contract under English law.

3. Orders & Formation of Contract

Order Placement: When you place an order on our website, your order constitutes an offer to purchase goods or services from us.
Order Acceptance: A legally binding contract is formed only when we issue a formal order confirmation email or dispatch the ordered items to you.
Rejection of Orders: We reserve the right to decline or cancel any order prior to dispatch for reasons including, but not limited to, stock unavailability, pricing errors, or suspected fraud.

4. Pricing, Payment & Taxes

Pricing: All prices displayed on our website are in Pounds Sterling (£ GBP). Prices include applicable VAT (where applicable) unless explicitly stated otherwise. Delivery fees are calculated separately during checkout.
Price Adjustments: Prices are subject to change prior to contract formation. If a pricing error is discovered, we will notify you and offer the option to reconfirm at the correct price or cancel.
Payment Processing: Payment must be made in full at checkout via authorized payment gateways (e.g., Stripe, PayPal).

5. Delivery & Shipping Policy

Delivery Times: Estimated delivery dates are provided for guidance only and are not guaranteed. We are not liable for delays caused by third-party couriers or customs processing.
Risk and Title: Risk of loss passes to you upon delivery. Ownership (title) of goods passes to you only upon receipt of full payment.

6. Consumer Cancellation Rights (UK Consumer Contracts Regulations 2013)
If you are a consumer purchasing goods online in the UK, you hold legal rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013:

Right to Cancel: You may cancel your purchase within 14 calendar days without giving any reason. The period ends 14 days from the date you take physical possession of the goods.
How to Cancel: Notify us via a clear statement (e.g., email to [Insert Contact Email Address]) before the 14-day period expires.
Returns & Refunds: Returned items must be dispatched within 14 days of your cancellation notification. Goods must be in original condition. Return shipping costs are your responsibility unless items are faulty. Refunds will be issued within 14 days of receiving returned goods.

7. Statutory Rights (Consumer Rights Act 2015)
Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose, and as described. If goods are faulty or misdescribed, you are entitled to:

A full refund within 30 days of delivery.
A repair or replacement if reported after 30 days but within 6 months.

8. Intellectual Property
All content on this website—including text, graphics, logos, images, digital downloads, and software—is the property of The Coral Exchange Ltd and protected by UK copyright and trademark laws. You may not reproduce or distribute content without written consent.

9. Prohibited Website Use
You agree not to use our website to:

Violate local, national, or international laws.
Upload malicious software, viruses, or harmful code.
Attempt unauthorized access to our servers or databases.
Scrape or crawl site data without prior written authorization.

10. Limitation of Liability
Nothing in these terms excludes our liability for death or personal injury caused by negligence, fraud, or liabilities that cannot be excluded under UK law. The Coral Exchange Ltd is not liable for indirect, consequential, or business loss.

11. Governing Law & Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction over any disputes.

12. Contact Information
Questions regarding these terms should be sent to:

The Coral Exchange Ltd
1 Bennetts Close, Bletsoe, Bedford, England, MK44 1QX
Email: [Insert Contact Email Address]Effective Date: 22 August 2026
Last Updated: 22 August 2026

1. Introduction
Welcome to the Privacy Policy of The Coral Exchange Ltd (“we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy informs you about how we collect, use, store, and look after your personal data when you visit our website or interact with our services, and tells you about your privacy rights and how the law protects you.

2. Important Information and Who We Are
Data Controller Details
The Coral Exchange Ltd is the data controller responsible for your personal data.

Full Legal Company Name: The Coral Exchange Ltd
Company Registration Number: 17178375 (Registered in England & Wales)
Registered Address: 1 Bennetts Close, Bletsoe, Bedford, England, MK44 1QX
Contact Email: info@tce.earth

Regulatory Authority
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

3. The Data We Collect About You
Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, categorized as follows:

Identity Data: First name, last name, username or similar identifier, title.
Contact Data: Billing address, delivery address, email address, and telephone numbers.
Financial Data: Payment card details and bank account information (processed securely via encrypted third-party payment providers).
Transaction Data: Details about payments to and from you, as well as details of products or services purchased from us.
Technical Data: IP address, login data, browser type and version, time zone setting, operating system, and platform.
Usage Data: Information about how you interact with and use our website, products, and services.
Marketing Data: Your preferences in receiving marketing communications from us and your communication choices.

4. How We Collect Your Data
We use different methods to collect data from and about you, including:

Direct Interactions: You provide your Identity, Contact, and Financial Data by filling in forms, creating an account, making purchases, or corresponding with us by post, phone, or email.
Automated Technologies: As you interact with our website, we automatically collect Technical Data about your device, browsing actions, and patterns via cookies and similar technologies.
Third Parties: We may receive personal data about you from third parties, such as analytics providers (e.g., Google Analytics), payment gateways (e.g., Stripe, PayPal), and delivery service partners.

5. How We Use Your Data & Lawful Bases for Processing
We will only process your personal data when permitted by law. Below are the specific purposes for which we use your data and the lawful bases relied upon:

Customer Registration: We use Identity and Contact Data to register you as a new customer. Lawful Basis: Performance of a contract with you.
Order Processing & Delivery: We use Identity, Contact, Financial, and Transaction Data to process payments, manage fees, and deliver goods or services. Lawful Basis: Performance of a contract with you; Necessary for our legitimate interests.
Relationship Management: We use Identity, Contact, and Marketing Data to notify you of updates to our terms or privacy policy and provide customer support. Lawful Basis: Compliance with a legal obligation; Performance of a contract.
Business Administration & Site Protection: We use Identity, Contact, and Technical Data to troubleshoot issues, conduct data analysis, and maintain server security. Lawful Basis: Necessary for our legitimate interests (running our business and securing our network).
Marketing Communications: We use Identity, Contact, and Marketing Data to deliver relevant updates and promotional offers (where opted in). Lawful Basis: Consent; Legitimate interest (for existing customers).

6. Disclosures of Your Personal Data
We may share your personal data with trusted third parties for business operations, including:

Third-party service providers acting as processors (IT hosting platforms, payment gateways, couriers, and delivery companies).
Professional advisers, including lawyers, auditors, bankers, and insurers.
HM Revenue & Customs (HMRC), regulatory authorities, and public law enforcement bodies.

All third parties are legally obligated to respect the security of your personal data and treat it in accordance with data protection legislation.

7. International Data Transfers
Whenever we transfer your personal data outside the UK, we ensure a similar degree of protection is afforded by applying at least one of the following safeguards:

Transferring to countries approved by the UK government as providing an adequate level of data protection.
Utilising standard contractual clauses approved for use in the UK which grant personal data equivalent protection.

8. Data Security & Retention
Data Security
We have implemented technical and organizational security measures to protect your personal data against accidental loss, unauthorized access, alteration, or disclosure. Access is restricted to authorized personnel and partners on a strict need-to-know basis.

Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or statutory reporting obligations (such as keeping tax and transaction records for 6 years following year-end under UK tax law).

9. Your Legal Rights
Under UK data protection laws, you possess the following rights regarding your personal data:

Right of Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete personal data.
Right to Erasure: Request deletion of your personal data where there is no legal reason for us to retain it.
Right to Object: Object to processing where we rely on legitimate interests or use data for direct marketing.
Right to Restriction: Request suspension of data processing under specific conditions.
Right to Data Portability: Request transfer of your data to yourself or a third party in a structured format.
Right to Withdraw Consent: Withdraw consent at any time where processing relies on consent.

10. Limitation of Liability
Nothing in these terms excludes our liability for death or personal injury caused by negligence, fraud, or liabilities that cannot be excluded under UK law. The Coral Exchange Ltd is not liable for indirect, consequential, or business loss.

11. Governing Law & Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction over any disputes.

12. Contact Information
Questions regarding these terms should be sent to:

The Coral Exchange Ltd
1 Bennetts Close, Bletsoe, Bedford, England, MK44 1QX
Email: [Insert Contact Email Address]